Privacy Policy

Last updated: August 26, 2026

Who we are

Tradewinds Motor Center (“Tradewinds,” “we,” “us”) is an independent used-car dealership at 15315 Lorain Ave, Cleveland, OH 44111. You can reach us at (216) 331-4512 or through the forms on this website.

This policy describes information we collect on our Dealer Shock website, how we use it, and the choices you have. It applies to this website and to inquiries you send us online. It does not replace any privacy notice a lender, insurance company, or other third party may give you directly.

Information we collect

We collect information you choose to give us and information that is created when you use the site:

• Contact and inquiry details — name, phone number, email address, and the message you send on Contact, Service, Trade-In, or similar forms.
• Financing information — details you submit on a credit or finance application, which may include identifying, employment, income, and vehicle information needed to evaluate financing options.
• Trade-in details — year, make, model, mileage, condition, and payoff information you provide about a vehicle you want to sell or trade.
• Website activity — pages viewed, links clicked, inventory filters, device and browser type, approximate location derived from IP address, and similar usage data.
• Cookies and similar technologies — used for essential site features, analytics, and (if you allow them) advertising measurement. See Cookies below.

How we use information

We use the information above to:

• Respond to your questions and schedule visits, test drives, or service.
• Provide inventory, financing, trade-in, and service assistance you request.
• Share finance applications with lenders or finance sources that may consider your request.
• Operate, secure, and improve this website.
• Measure site traffic and understand which vehicles and pages are useful to shoppers.
• Comply with law, protect our dealership, and enforce our terms.

We do not sell your personal information for money. We may share information with service providers that host the site, process forms, send messages, analyze traffic, or help with advertising measurement — and with lenders or other partners when you ask us to explore financing.

Cookies and your choices

We use cookies and similar tools to keep the site working, remember preferences, and understand how the site is used. When you first visit, you can accept all cookies, reject non-essential cookies, or customize your preferences. You can change those choices later with the cookie preferences link in the footer.

Essential cookies are needed for basic functions such as page navigation and storing your cookie choice. Analytics and advertising cookies run only if you allow them.

How we share information

• Service providers — website hosting, form processing, analytics, messaging, and similar vendors who process information on our behalf.
• Finance sources — banks, credit unions, or other lenders when you submit a finance or credit application.
• Legal and safety — when required by law, to respond to a lawful request, or to protect customers, employees, or the dealership.

Inventory photos, vehicle listings, and public review content shown on this site may come from our dealership systems or public sources. They are not a substitute for your own inspection of a vehicle.

How long we keep information

We keep inquiry and application records as long as needed to complete your request, meet recordkeeping and legal requirements, and resolve disputes. Cookie data follows the retention period of the tool that set it, or until you clear cookies in your browser.

Your choices

• Use the cookie banner or footer cookie preferences to accept, reject, or customize non-essential cookies.
• You may ask us to update or correct contact information you provided.
• You can stop marketing texts or emails using the instructions in those messages, where applicable.
• Your browser can block or delete cookies; some site features may not work if you do.

If you are a California resident, you may have additional rights under state law to know, delete, or opt out of certain sharing of personal information. To make a request, contact us using the details below. We will not discriminate against you for exercising those rights.

Children

This website is intended for adults shopping for vehicles or service. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this page when our practices or the law change. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you should review the revised policy.

Contact us

Questions about this privacy policy or your information can be sent to:

Tradewinds Motor Center
15315 Lorain Ave, Cleveland, OH 44111
Phone: (216) 331-4512
Contact page